Terms & conditions

Please read these terms and conditions carefully as they contain important information. By viewing this page you agree to be bound by these terms and conditions.

 

Booking

Payment can be made via our online booking site, by our booking app, and by telephone.  Please email any booking enquiries to bookings@laphq.co.uk.

Bookings for parties will only be confirmed by email once a deposit has been paid.

 

Transferring course places

Once your payment has been processed, your booking is confirmed. You may transfer your place up to 28 days prior to the start of a course. Within 28 days of the start date, we’re happy to transfer you providing we have another student to take your original place.

 

Need to miss a class

If you can’t make a class during your course you are welcome to take the lesson you missed at a practice class at our Old street studio.  You must give us 24 hours notice that you will miss a class and also take your missed class within a month of the class you missed. L.A.P.D the only pole school in the UK to offer this to students!

We require a full 24 hours notice.  

 

Refunds & Cancellations

In order to obtain a refund a full 28 days notice must be given prior to the start of a course and 14 days for a party. For cancellations within 28 days, we will do our best to offer you a refund providing we have a replacement student to take your place. A standard administration fee of £30 will be applicable for all cancellations. 

 

LAPD Parties

To book a party we require a non-refundable £50 deposit. The remainder is due 2 weeks before the date of your party. If the balance isn’t paid by this time we reserve the right to cancel your event, without refunding the deposit.

If your party is booked less than 2 weeks prior to the event, payment must be made in full.

Please note that no alcohol may be consumed on the premises of any of our spa or gymnasium venues.  If you would like to have some drinks after your party we have several packages available at licensed venues.  Please contact us for more information.

 

Changes

We reserve the right to make alterations to classes booked with us. This is very rare, but sometimes necessary due to circumstances beyond our control. This applies to start dates, times, venue locations previously stated for courses, taster classes, open classes and private parties. If a change has to occur, we will offer an appropriate alternative. If however none of the alternatives are convenient, you can have a full refund.

 

Age Limit

All participants must be over 18. Younger guests are welcome if accompanied by a parent or guardian. However, this at our discretion and we reserve the right to refuse an individual taking part if they are under 18.

 

Purchasing Poles & merchandise

We cannot accept responsibility for faulty goods or provide refunds for poles, we cannot accept responsibility if your pole has been assembled incorrectly or caused any damage.  This is the responsibility of the supplier.

 

Health and Safety

Before taking part in any physical activity with LAPD all participants are required to sign a disclaimer. If you have any reservations regarding your health or know that you are pregnant, please inform LAPD and we will be happy to discuss alternatives.

LAPD are fully insured & our trainers are first aid qualified.  However, any failure to follow the instructions of your trainer that result in personal injury will automatically mean students are exempt from any type of insurance covered by LAPD.

These terms and conditions may be altered by the London Academy of Poledancing LTD.

 

Your personal information

L.A.P.D. is committed to the protection of your personal information in accordance with the principles of the Data Protection Act 1998. When you make a booking with us we record your name and your telephone number and/or email address. None of your personal details will ever be passed on to any 3rd party and we will only use your number or email address to contact you regarding your booking.  We may also send you our monthly newsletter which includes our updated timetable, details of new classes and courses and any special deals.  You may opt out of this at any time. If you give us your credit card details to make payment over the phone we will not hold them on record.

 

Links

The L.A.P.D  and London Dance Academy websites contain links to other websites and this data protection policy does not apply to those websites.  If you transfer to another website you should read their data protection statement for their policy on the use of personal information.  We are not responsible for any information contained on external websites.